Google SiteKit not working and shows 403 access log

  • Resolved Bluemad

    (@bluemad)


    3 years, 9 months ago

    Hi,

    My WP site Google Site Kit dashboard, not loading. Therefore I try to reset the “Site Kit” via Admin settings. Every time when I click on “Reset Sitekit” it only shows a popup reset screen and nothing happened. Then I try to disconnect Google Analytics, not a success, it shows a loading page.

    When I checking the Nginx access log I can see the following 403 logs. When I check the REST API, it working properly. (tested navigating https://mysite.com/?rest_route=/” it load properly). Also, WordPress health doesn’t show any issues.

    Then I deactivated all the plugins (except RankMath, Cloudflare, and WP Content Copy Protection & No Right Click ). I use Cloudflare its firewall log doesn’t show anything related to this issue.

    Nginx error log: 

    "GET /wp-json/google-site-kit/v1/modules/tagmanager/data/settings?_locale=user HTTP/2.0" 403

"GET /wp-json/google-site-kit/v1/modules/tagmanager/data/settings?_locale=user HTTP/1.1" 403 

"POST /wp-json/google-site-kit/v1/core/modules/data/activation?_locale=user HTTP/1.1" 403 

"GET /wp-json/google-site-kit/v1/modules/analytics/data/settings?_locale=user HTTP/1.1" 403
    • This topic was modified 3 years, 9 months ago by Bluemad.
    • This topic was modified 3 years, 9 months ago by Bluemad.
    • This topic was modified 3 years, 9 months ago by Bluemad.
    • This topic was modified 3 years, 9 months ago by Bluemad.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter Bluemad

    (@bluemad)

    I managed to fix this issue by login Chrome Incotinigo mode. Then I can successfully reset the site kit and reconfigure it. May I know what is the reason?

    This VPS runs 5 WordPress sites, other sites do not face such an issue.

    Plugin Support James Osborne

    (@jamesosborne)

    Nice troubleshooting. I can’t be sure of the exact cause, we didn’t encounter similar reports of the reset popup not working as expected previously. As the issue only occurred with a regular browsing session there could be factors such as caching or browser extensions impacting this process, while we’ve also encountered some hosting level WAF rules with similar 403 errors previously.

    Are you able to reproduce this behavior at present in a regular browsing session when clicking on the reset button? If so can you share your Site Health information via this form and we can check your current setup?

    We are closing this ticket as we didn’t hear back. Please feel free to open a new ticket in case of any issues.

    Thread Starter Bluemad

    (@bluemad)

    Sorry for the late reply. Right now I cannot reproduce this error. I can log in using normal browser.

    Plugin Support James Osborne

    (@jamesosborne)

    @bluemad Great to hear it, many thanks for the update. Do you recall having made any changes at hosting level before this started to work again?

    Thread Starter Bluemad

    (@bluemad)

    @jamesosborne I didn’t even change anything. But I have restarted the VPS. I have a LEMP stack (Ubuntu 20.04 and Nginx 1.19.7). This site behind the CloudFlare.

    Update!
    I removed define( 'WP_CACHE', true );. This cache configuration added top of the wp-config.php file.

    • This reply was modified 3 years, 9 months ago by Bluemad.
    • This reply was modified 3 years, 9 months ago by Bluemad.
    • This reply was modified 3 years, 9 months ago by Bluemad.
    • This reply was modified 3 years, 9 months ago by Bluemad.
    Plugin Support James Osborne

    (@jamesosborne)

    Excellent! Thanks for sharing the additional insights. We’ll keep this in mind should other users encounter the same.

    Once you get a chance to test out the various Site Kit dashboards be sure to leave your plugin feedback, we’d love to hear how you’re finding it. And if you have any further queries be sure to get in touch here in the forums.

    Thread Starter Bluemad

    (@bluemad)

    @jamesosborne Already given 5 stars. ??

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks again, appreciate you taking the time out to share your thoughts on the plugin.

Viewing 9 replies - 1 through 9 (of 9 total)
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