Google specials are not reflected to plugin

@tetozito Thanks for the message about the Google Places (New) API.

There is a reported issue with synchronising with Special Opening hours and I’ll endeavour to fix this in the next release.

If there is an issue collecting data using the new API, then it won’t make a difference for the time-being.

For now, please remember to enable this new API in your Google Cloud console and add it to the list of restricted APIs (there will be two in there: Places and Places (New)).

I haven’t heard about anything relating to certificates before. I don’t see how this would affect the data collection from either API.

I will check in again soon. You’re welcome to use the support link to get in touch directly if you think that will help.

Many thanks!

• This reply was modified 3 months, 3 weeks ago by tetozito.

@tetozito I am checking through the recent code around Special opening hours. When I perform the test, it does collect the additional data for non-standard opening hours.

Please can you confirm the following:

1. In the Google Cloud console, you have enabled: Places API (New)
2. You have added this same API to the API Key restrictions (so it has two versions of the Places APIs selected)
3. You’ve checked the “Retrieved Data” in the Additional section – it should “specialDays” listed towards the end.

I do want to resolve this within the code for the next plugin release. So, if you’re still experiencing an issue or if it’s resolved, please let me know?

Hello,

thanks for your reply. After my vacancies next week i will check it one more time.

ciao

@tetozito Thanks for the update!

If you do have the retrieved data to hand (and you don’t mind sharing), please post a copy in a reply, or use the direct support to contact me by email.

Hello,

i’ve checked and all seems to be ok to me. I use the version 2.1 of the plugin.

There should be a test special days set on 29.8.2024 on the retrieved data, but it doesn’t.

{ “html_attributions”: [], “result”: { “business_status”: “OPERATIONAL”, “name”: “Raggio Dorato Photography”, “opening_hours”: { “open_now”: false, “periods”: [ { “close”: { “day”: 1, “time”: “1200” }, “open”: { “day”: 1, “time”: “0800” } }, { “close”: { “day”: 1, “time”: “1700” }, “open”: { “day”: 1, “time”: “1500” } }, { “close”: { “day”: 2, “time”: “1200” }, “open”: { “day”: 2, “time”: “0800” } }, { “close”: { “day”: 2, “time”: “1700” }, “open”: { “day”: 2, “time”: “1500” } }, { “close”: { “day”: 3, “time”: “1200” }, “open”: { “day”: 3, “time”: “0800” } }, { “close”: { “day”: 3, “time”: “1700” }, “open”: { “day”: 3, “time”: “1500” } }, { “close”: { “day”: 4, “time”: “1200” }, “open”: { “day”: 4, “time”: “0800” } }, { “close”: { “day”: 4, “time”: “1700” }, “open”: { “day”: 4, “time”: “1500” } }, { “close”: { “day”: 5, “time”: “1200” }, “open”: { “day”: 5, “time”: “0800” } }, { “close”: { “day”: 5, “time”: “1700” }, “open”: { “day”: 5, “time”: “1500” } }, { “close”: { “day”: 6, “time”: “1230” }, “open”: { “day”: 6, “time”: “1030” } } ], “weekday_text”: [ “Monday: 8:00\u202fAM\u2009\u2013\u200912:00\u202fPM, 3:00\u2009\u2013\u20095:00\u202fPM”, “Tuesday: 8:00\u202fAM\u2009\u2013\u200912:00\u202fPM, 3:00\u2009\u2013\u20095:00\u202fPM”, “Wednesday: 8:00\u202fAM\u2009\u2013\u200912:00\u202fPM, 3:00\u2009\u2013\u20095:00\u202fPM”, “Thursday: 8:00\u202fAM\u2009\u2013\u200912:00\u202fPM, 3:00\u2009\u2013\u20095:00\u202fPM”, “Friday: 8:00\u202fAM\u2009\u2013\u200912:00\u202fPM, 3:00\u2009\u2013\u20095:00\u202fPM”, “Saturday: 10:30\u202fAM\u2009\u2013\u200912:30\u202fPM”, “Sunday: Closed” ] }, “url”: “https://maps.google.com/?cid=13565348264989692935” }, “status”: “OK” }

Just a question for my comprehension: the plugin use the same Google API Key and Place Id like before. That’s means, after activating the Place Id (New) i didn’t change these values.
For this reason i suspect, that the plugin still accesses the old API Place Id and not the New one.

Is that possible?

Both api are activated.

ciao

@tetozito While I’ve been away, I think I’ve figured out why you’re experiencing this issue and I am not (when trying to replicate this).

Please either:

1. Go to Sync and enable “Enable daily updates from Google My Business.” with Special set; or
2. In the options table, set the following option name: we_are_open_google_sync to the value: 3

Once it has synced or downloaded data, it will remain with the same (New) API.

I will look into making this a more consistent system in an upcoming release as I feel only using the Places (New) as the API (keeping a fall-back for the original) is a better way to go.

Hello,

ad 1) Was already set.

ad 2) I cannot find this table. Can you tell me exactly where to find it?

@tetozito Thanks for clarifying the two points.

If you’ve already set the Synchronisation to both Regular and Special, it should be running correctly.

Please clear the cache once (in Additional) and check the Retrieved Data as I think it is still is using Places API rather than Places (New) API.

If you want, you can contact me directly through the Design Extreme Support.

Hello,

i got today for the first time the special days in the retrieved data.

But i have to clear the cache in the plugin every time some changes are made in google to get the new data.

Secondly i must always populate the plugin manually in order to display the special days in the website.

But i think, that this behaviour is not intended to be the right one. I thought, i could get the data displayed WITHOUT to clear any cache and WITHOUT to populate the plugin manually. It’s probably a mistake on my side.