Google Structured Data Error – Item Field

You need to name the testimonials. You can either use the Group Name or you can apply a Custom Name which would apply to all testimonials. See the user documentation.

Hi Kevin,
Each of the testimonials has a group name. I have read the documentation in the Options and Testimonials section, the expanded Help tab of the plugin as well as on your site. As far as I can tell I have set everything up the way it’s supposed to be. If group acts as Google’s “Item” then it isn’t working because as I said each of the testimonials have been assigned to a group. Either that or something is missing in the documentation or I didn’t understand something.
Mark

Hey Kevin,
Could the problem be because there are multiple groups and Google doesn’t know how to handle that? My understanding is that Google’s “Item” is for a product review so my question is if you have multiple products (in my case various vacation homes) and each one has their own name or group then is that causing the error with Google’s Item structured data? If that’s the case I would suspect I could rename them all to a single group and it should work. Well I changed them all to a single group “SunKiss Villas” but still had the same problem. In Google’s tool “Item” is blank which tells me that the group isn’t being seen by Google as “Item”.
Hope that helps.
Mark

I am travelling today and will take a look at your site in the next Day or so.

The pluging has been extensively tested with the structured data tool and it works fine.

Google structured data only likes one item type on a page.

If you are using structured data each testimonial should have a name displayed at the top.

Kevin

I took a closer look at the testimonials page on your site and I noticed that much of the content is wrapped in code tags. This usually happens when the testimonial page is set up in visual mode instead of text mode and it can lead to unpredictable results. This is covered in the documentation.

Re-do the page in text mode and see what happens.

Hi Kevin,
I just re-did the page in text mode and removed the tags. I also re-named the testimonials to a single group and re-ran the test on Google - same result. All testimonials have a "missing" item field error. Also, since I only have one testimonial on the home page with use of the widget I wouldn't think that I should have a problem with the home page but I also have the same problem despite the fact that all testimonials now have the same group name.
Mark

If the title is not displayed next to the rating then something is incorrect in the setup.

What is the settings for the following :
Group Individual Review Name?
Custom Individual Review Name?

Have you changed any code in testimonial basics?
Are you using the latest version of testimonial basics?

My Bad…. I apologize. I missed setting those fields. Everything working fine now. Sorry for taking your time on something so obvious it should have bit me. Great plugin by the way and great support!!
Thanks again,
Mark

You’re welcome ??