Google Tag Assistant Companion

  • Resolved Nick Weisser

    (@openstream)


    1 year, 8 months ago

    We’re using your plugin with a new GA4 property which shows the green “active” button in the plugin main settings. I can see the following code in the HTML markup https://pastebin.com/fF5eHE11.

    When double-checking with the Google Tag Assistant Companion extension for Google Chrome, it says “no tags found”.

    Any ideas what we might be missing here?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author alekv

    (@alekv)

    Hi Nick

    A few possibilities come to my mind:

    – You’re logged in as admin and admins are excluded from tracking in the settings (pro feature)
    – The cache is still serving an old version of the site.
    – You have one of the supported cookie banners installed that blocks cookies by default.

    If you send us the website URL I can have a closer look and will be able to determine the cause quicly.

    Kind regards + Li?b? Gruess
    Aleks

    Thread Starter Nick Weisser

    (@openstream)

    Thanks for the quick response, Aleks ??

    Let us check the cookie plugin settings.

    Do I assume correctly that the code I shared via pastebin is not the complete code that your pixel plugin should inject into the page?

    Plugin Author alekv

    (@alekv)

    Yes. It’s not complete. That is only the configuration file.

    The Pixel Manager also injects a library that manages all the tags. Depending on the version it’s either wpm-public.p1.min.js or wpm-public__premium_only.p1.min.js

    If the tracking scipts are blocked because of missing consent, you will see a message in the dev console: https://cln.sh/NLXkTbHx

    • This reply was modified 1 year, 8 months ago by alekv.
    • This reply was modified 1 year, 8 months ago by alekv.
    Plugin Support Leeberty

    (@aaronvincentlee)

    Due to inactivity, I’m closing this thread for now.
    Feel free to add a new reply to continue the conversion for this support request.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Google Tag Assistant Companion’ is closed to new replies.