• Resolved isfahandoor

    (@isfahandoor)


    Hey there, Hope you are all doing great!

    I am using Google Site Kit plugin but seems there is an issue with google_api_connection_fail part. I also tried to download the IPV6 mini plugin but it didn’t work. I moved to another server even but the problem is still with us!

    After trying to sign-in manually I got this:

    The request to the authentication proxy has failed with an error: request_failed?Get help.

    The page I need help with: [log in to see the link]

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi?@isfahandoor thanks for getting in touch and sharing the information you have thus far. I’d be happy to assist you with this. Could you please share the following:

    1. Your Site Health information. You can use this form?to share privately if preferred.?Please include your hosting provider on the form.
    2. Have you recently changed your website domain or performed a site migration?
    3. Please share any browser console errors?that appear when checking the Site Kit dashboard from a Chrome browser incognito window?once more.

    You can also attempt a Site Kit reset and try to set up Site Kit once more to see if this resolves the issue. If you have any questions let me know.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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