Got error message after successfully registering new user

  • Resolved jameskzhao

    (@jameskzhao)


    4 years, 5 months ago

    When I tried to register a new user, I got 2 error messages saying “username has been taken”, “the email address has been taken”, but it actually registered the user successfully.

    Seems to be an issue with the latest plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @jameskzhao,

    Do you have other membership or security plugins installed?
    Please make sure that you have the latest 2.1.10 version of the Ultimate member core installed.
    Try to do a quick conflict test so we can rule out any conflicts with your theme or one of your plugins and see if this issue goes away. Here is the doc on how to do a conflict test.

    Let me know.
    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @jameskzhao,

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. …Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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