Got “Your Site is Experiencing a Technical Issue”

  • Resolved Chris Yau

    (@chris-yau)


    2 years, 4 months ago

    Hi,

    I always got error “Your Site is Experiencing a Technical Issue”, details in below

    When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.0.3
Active theme: Flatsome Child (version 3.0)
Current plugin: WooCommerce (version 7.0.0)
PHP version 7.4.21

Error Details
=============
An error of type E_ERROR was caused in line 1273 of the file /public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php. Error message: Uncaught Error: Call to a member function meta_exists() on null in /home/sgt-store.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php:1273
Stack trace:
#0 /public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(209): WC_Checkout->get_value()
#1 /public_html/wp-content/plugins/woo-stripe-payment/includes/wc-stripe-functions.php(1272): WC_Checkout->get_checkout_fields()
#2 /public_html/wp-content/plugins/woo-stripe-payment/includes/class-wc-stripe-frontend-scripts.php(104): wc_stripe_get_checkout_fields()
#3 /public_html/wp-includes/class-wp-hook.php(307): WC_Stripe_Frontend_Scripts->localize_scripts()
#4 /public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#5 /public_html/wp-includes/plugin.php(476): WP_Hook->do_action()
#6 /public_html/wp-includes/script-loader.php(2108): do_action()
#7 /public
Viewing 1 replies (of 1 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @chris-yau

    While it is our plugin that’s initiating this code, it’s not the Stripe plugin that’s responsible for the error. The error logs are showing that the WooCommerce $customer object does not exists, when it should.

    It looks like you have some plugin or code on your site that’s resulting in the WooComerce customer object not existing.

    I’d recommend testing the plugins you have enabled through process of elimination.

    Kind Regards,

Viewing 1 replies (of 1 total)
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