Gpay and ApplePay orders not sequential

  • Resolved danielwstrointe

    (@danielwstrointe)


    9 months ago

    Hi. I use this plugin https://pl.www.ads-software.com/plugins/woo-stripe-payment/ for Gpay and Apple Pay. If someone in the store uses Gpay or ApplePay, the order number does not follow the sequence – e.g. last order number #7, then someone buys using Gpay and the order number is #1140. Further orders continue as follows, e.g. #1141, #1142 etc. Additional information: Forcing new numbers for existing orders corrects the sequence, but it is not about correcting it all the time ?? The problem also occurs when Gpay or ApplePay is used on the product page , on the cart page, or on the Checkout page if “Express Checkout” is used. If you have any questions, I will be happy to answer. Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi danielwstrointe,

    Thanks for reaching out.

    We attempted to reproduce the issue that you reported, but we were unable to replicate it on our end. Could you please clarify whether #7, #1140, #1141, and #1142 are order numbers or the default WordPress post IDs, as the gap between them is unusually large for order numbers?

    As the next step of debugging kindly share the screenshot of the settings page of the plugin to know the issue better.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?danielwstrointe,

    It has been quite some time since our last communication, so we will mark this thread as resolved. Please open a new thread if you are still facing issues or have questions that you need us to answer.

Viewing 2 replies - 1 through 2 (of 2 total)
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