Graph doesn’t appear on posts but only on pages

  • Resolved epalex

    (@epalex)


    4 years, 9 months ago

    Hello everyone!

    So I have been using the plugin for months for my pages and it always worked but today I decide to publish a post for the first time, and as you can see, the code doesn’t turn to a graphic. The [visualizer id=”xxx”] doesn’t even appear on the page although it’s written in the text (as it can be seen in the source code). I am using Elementor for the information but never had an issue on pages, so I’m confused why the difference with posts?

    Thank you!

    The page I need help with: [log in to see the link]

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  • Plugin Contributor contactashish13

    (@rozroz)

    @epalex It seems this is because of this error that is caused by some other component and affects rendering of the chart. If you can resolve that error, the chart should show.

    Plugin Contributor contactashish13

    (@rozroz)

    We haven’t heard from you in sometime so marking this as Resolved. If you continue to face an issue, please create a new ticket. We’d be happy to help.

    If you are satisfied with our product and support, kindly spare a moment to leave us a review. It would really help us spread the word!

Viewing 2 replies - 1 through 2 (of 2 total)
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