GRAPHENE PLUS no support?

  • We have been emailing through their own website for 2 months creating a support ticket. Also to their own mail address. But no response at all?
    We are experiencing problems with the Graphene Plus theme and want support! And we want them to respond!
    We are paying customers and never had any problems, but now they don’t react at all? Bad service.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    @hotrodradio You’re using a commercial/premium theme/plugin, so please use their official support channel. We feel they are best equipped to support their products.

    Commercial products are not supported in these forums.

    If your goal is to review their support/theme, then please post a reveiw rather than a support topic.

    Thread Starter hotrodradio

    (@hotrodradio)

    That is precisely the problem, they do not respond through the support system and to mail?
    Anyway, I am going to try again. Thank you very much

Viewing 2 replies - 1 through 2 (of 2 total)
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