graphina plugin not showing data graphs and chart

  • Resolved tmz1001

    (@tmz1001)


    3 years ago

    after update wordpress version to the latest, the plugin can show in the backend and able to edit, but no display at the front end UI.

    I have already tried deactivate and activate the plugin to the latest, and still the problem occurs the same, no data show at the frontend.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Iqonic Design

    (@iqonicdesign)

    Hi @tmz1001,
    Can you please share the chart page URL?
    Thank you!

    Thread Starter tmz1001

    (@tmz1001)

    THanks for the reply. Now it solved the issues after deactivating autoptimize plugin and cache plugin that may cause this.

    That _should_ also be fixable by reconfiguring Autoptimize. If interested; first and foremost try to identify what is breaking things by just disabling CSS or JS or HTML or Image optimization (incl. lazyload). Based on that we can see what the next steps need to be ??

    frank

    Plugin Author Iqonic Design

    (@iqonicdesign)

    Hi @tmz1001,
    Excluding the cache optimization and lazy loading on your caching plugin with these:

    js exculsion :
    /wp-content/plugins/graphina-elementor-charts-and-graphs/(.*).js

    lazy loading exclusion (Only if not working):
    graphina

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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