Gravatar shows in Author box but not bio

  • I have 16 WordPress sites and all the author boxes show up with gravatar and bio (but not social network icons) perfectly except for 2.

    One is on the WordPress 2013 theme and the other on Streamline (I have 4 others which are fine) which does show the G+, Facebook and Twitter icons but no others.

    Neither of these show the author bio. They show the words “About %author-name% but no description.

    Can anyone help please.

    Liz

    https://www.ads-software.com/plugins/authorsure/

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