gravity form submits successfully but no payment received

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  • Plugin Author webaware

    (@webaware)

    G’day mcurbi115,

    Please remove those links and also remove the files from screencast. Some of the data is sensitive. DO IT NOW! I’ll post another message in a second.

    cheers,
    Ross

    Plugin Author webaware

    (@webaware)

    Now, assuming you’re going to REMOVE THOSE FILES FROM THE INTERNET, let’s look at the problem.

    It sounds like maybe your form doesn’t have a product field which the plugin can use to calculate a price. The easiest way for me to work that out is for you to export the form and send it to me.

    Forms > Import/Export > Export Forms

    It’ll spit out a .json file, which you can email to me at my support email address. I can then load it into a test site and look at it.

    cheers,
    Ross

    Thread Starter mcurbi115

    (@mcurbi115)

    Thank you so much Ross. I’ve already sent the file to [email protected]

Viewing 3 replies - 1 through 3 (of 3 total)
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