Gravity Forms Signature Field Broken

  • Resolved leepettijohn

    (@leepettijohn)


    3 years, 1 month ago

    Greetings,
    When you visit the linked page, the signature box has 0 width. This only happens in Gravity Form pages where there is conditional logic. If you take the conditional logic out of the form, the signature field works fine.

    Also, I have duplicated this site, installed a WordPress theme (Twenty-Twenty-One), and removed all other plugins and when I remove Popup Maker, the signature box appears as normal.

    Let me know if you need any other help.
    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)
  • Plugin Support mark l chaves

    (@mlchaves)

    Hey @scottkr24,

    Here are a couple of suggestions:

    1) This Popup Maker forum is the perfect place to post questions specific to the Popup Maker plugin. Unless you’ve got something specific to Popup Maker, please don’t post here.

    2) Unless we’re missing something, your description sounds like an Avada theme question. You can ask the Avada theme community about it here https://theme-fusion.com/community-forum/. If you have paid support for Avada, please Google “Avada theme support” to find out how to submit a ticket.

    3) When in doubt, create a new thread instead of tacking something random onto an existing thread.

    4) Avoid posting to closed (resolved) topics.

    We hope that helps.

    If you need any help with Popup Maker, let us know.

    Have a great day ??

    I have the same issue. Version 4.3, etc. All updated.
    I was able to find a way around.
    I noticed that if I submitted the form, and the form gave an error, the signature area shows up correctly.
    So I tried adding a checkbox so that the signature area shows up conditionally if you check that box, and it worked.

Viewing 2 replies - 16 through 17 (of 17 total)
  • The topic ‘Gravity Forms Signature Field Broken’ is closed to new replies.

Tags