Great plugin and a great support team

I run a busy wordpress site and entirely depend on the accuracy of Slimstat Analytics to make decisions about what people like and how they respond to my writing.

But… I have had a snag: the site is managed by Sitelock and therefore it is run through a firewall… and it was impossible to filter out some fake visitors by their IP address… but they had one common characteristic: they all used Windows 8.

I asked the support team to help and they immediately commissioned the developer, within a day they sent me a version that allowed me to filter out fake users by their operating system… and it worked.

I am getting a lot more realistic view of who is visiting the site, and I am happy I asked… and very satisfied.

Thank you.