Great Plugin – and even better support

We tried the free version to see if it worked for a customer. Had a few concerns and ended up calling them to discuss. They are in Florida and actually answer the phone. We bought the pro version and figured it would just activate. Sent an email for support and it turns out it is 2 different versions between pro and free. Support quickly got us up and running. It works great. Support is excellent. We had concerns on how to pick a winner – what we will do is export the tickets and customer info to a csv and each ticket is on a row. We will use Random.org to select a winner between 1 and [total tickets]. They plan on adding that feature but it is not available yet, but it is easy to do it this way as well.