Great plugin, great support

  • brad501

    (@brad501)


    12 years ago

    I much prefer this plugin to “service” plugin alternatives that would send my site visitors’ information through third party sites. Functionality is everything I need and then some. When I began to experience a problem with Facebook logins, Miled resolved the issue in short order.

    I think the key to success when requesting help from a plugin author is to do your homework first. In other words, try what you can think to do, document what you tried, and communicate that to the author. You’ll find that tends to beat griping and ranting. There are a number of diagnostic tools built into this plugin to help the author help you. Use them.

Viewing 2 replies - 1 through 2 (of 2 total)
  • janemig

    (@janemig)

    Thread Starter brad501

    (@brad501)

    In answer to the since-deleted question of how I resolved my Facebook login issue, I used the WordPress Social Login built-in diagnostics, namely Plugin Requirements Test and Website Information. I then communicated the results to Miled using the contact info on the Website Information results. He directed me to the hotfix at https://www.ads-software.com/extend/plugins/wordpress-social-login/. At that point I simply reinstalled the plugin and all was well.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Great plugin, great support’ is closed to new replies.