Great Plugin!

  • Great theme – awesome starter sites, too.

    [My earlier 4-star review said: But if you’re on your own if you opt for the free version. Emailed them 2 – 3 times about serious issues. Still waiting for a reply a month or two down the line. – see update below]

    Update – Retraction! – I found their replies in my spam folder. They (the team at Astra) had replied within a day or two to both of my earlier mails.

    So yes, they do provide seemingly great support – on the free version, too!

    Thanks, guys, will try out your suggestions.

    • This topic was modified 4 years, 7 months ago by AliWil.
    • This topic was modified 4 years, 7 months ago by AliWil.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Theme Author Brainstorm Force

    (@brainstormforce)

    Hi @aliwil

    Thank you for the ratings. Just to let you know, we respond to all emails in one business day, no matter if you are using a free version or have purchased a paid package from us.

    So perhaps, there was something wrong why our emails did not reach to you.

    Would you mind sending us a new email from here: https://wpastra.com/support/free-support/

    If you don’t hear back from us in one business day, please update the thread and let us know ??

    Hello @aliwil,

    Thank you so much for updating the review and ratings and clarifying things here!

    Please feel free to let us know if you need help with anything else.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Great Plugin!’ is closed to new replies.