Great product, awesome customer support

  • kritzingerconsulting

    (@kritzingerconsulting)


    5 months ago

    I used Kadence for some sites after building with Divi, Oxygen and Bricks. It took me some time to get used to the block based approach but as I learn to use it I find that my work speed is improving.

    One of the standout features for me was Kadence’s exceptional customer support. When I encountered a few glitches related to query loops, their support team was incredibly responsive and helpful. They promptly addressed my queries and even went a step further by resolving the issues in the very next update. This proactive approach not only saved me time but also showcased their commitment to improving their product based on user feedback.

    I am currently doing a rather complex custom build with Kadence and ACF and apart from the couple of glitches I mentioned, the project is coming together beautifully. I was able to build the exact design created by the clients designer, down to the last pixel.

    I purchased the lifetime plan and I will be using Kadence for 90% of my projects going forward.

Viewing 1 replies (of 1 total)
  • Plugin Support Gilbert Hernandez

    (@ghernkadence)

    Hello @kritzingerconsulting

    Thank you for sharing your experience! We’re thrilled to hear that Kadence has become your preferred choice after trying various other themes and builders. It’s great to know that despite the initial adjustment to the block-based approach, you find your work speed improving with Kadence. We’re especially glad to hear that you found our customer support exceptional and responsive.

    A big “thank you” for choosing our lifetime plan and for your commitment to using Kadence for the majority of your projects moving forward! Please don’t hesitate to reach out if you need further assistance or have any questions. We’re here to support you!

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