Unreliable Team! One day it’s free, the next crtical features are missing!?

Very disappointed about the last update where critical features are pulled out from the free version that would basically render almost every normal form useless.

When you promise a free product with very clear free features, you must stick to it. You can’t pull out features in a snap without prior warning and without thinking of the consequences. People have spent lots of time – hours and days understanding how this plugin works, configuring forms, and even emailing you guys to help you solve some bugs and add important features, and you then just literally step on them! Pulling features out like that? That’s plain nasty and irresponsible.

I am sincerely hoping you guys can find a way to climb down from the tree you got up, and manage to bring back some of those critical features for the free version you promised!

There are many creative ways to monetize free products, by upgrades, partnerships, separate versions for different use cases and different segments. A version for agencies (endless number of forms) and a version for single websites with a max of 5-10 forms. The web is full of examples.

You could leave the free version the way it is without any new features or updates (other than security).

You guys think you can’t spend the time any more – pivot! Do something else! but don’t punish people who followed your promises with this product.

Putting aside for a second the way you guys pulled this off, I would gladly pay a one time purchase for this, but I refuse to pay a subscription for forms on principle. For my websites forms are a static part that doesn’t need much, if any changes or upgrades over time. No reason to pay every year for 4-5 forms + one or two new forms a year. A one time purchase with a clear set of features would be ok (like some appsumo deals used to look like) but a subscription? no way!

I am staying with the previous version for now, hoping you guys do the right thing!

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For the record – before this update this was my 5 star review:

Great Stuff!

Very good and quick support
New updates and fixes all the time
Very good experience
Can’t wait to see what additions come next! ??

Keep it up!
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• This topic was modified 5 years, 8 months ago by kaizerco. Reason: Critical features that were promised have been removed from the product