Great until it stopped working!
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I purchased the full version of wpDataTables some years ago. It worked brilliantly, allowing me to filter and present tables with 1,000’s of rows easily.
But recently when I check my website I find that the plugin has been deactivated – I have no idea how long the pages on my site have been broken! Re-activating it works fine but this is still a big issue when I don’t know how long my site has been unavailable.
On my site’s plugin screen clicking “view details” brings up a screen asking me to install this lite version – even though I purchased the full version and the purchase code is in the setting s screen!
The plugin also won’t auto-update, again something it is supposed to do when the purchase code is placed in the settings. This means a very tedious process of downloading files and uploading them over ftp for every update.
No support is available without paying a $35 support fee. I’m fine with paying that for setup support. However, when I’ve already paid a perpetual license fee I do not feel I need to pay that to resolve bugs.
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