Greedy

Hey @cleslie577, WooCommerce Shipping does not require any subscription so your review is really a bit unfair.

I am not sure if you expect us to allow you to print shipping labels and ship packages for free as I am sure no other service out there would give you that would. We do in fact give you access to heavily discounted shipping labels you will find hard to get elsewhere.

Removing the old plugin that’s offered the exact features free then forcing users to go to another plugin that charges a subscription while making the entire process confusing.. Yeah, nothing about this review is unfair.

• This reply was modified 3 weeks, 5 days ago by cleslie577.

Hi @cleslie577,

Can you give us some more info about what you are specifically referring to?

I believe that the ‘old plugin’ you mentioned is “WooCommerce Shipping & Tax”, which certainly meets that criteria since it was created back in 2016. That is one of the reasons that we created “WooCommerce Shipping” extension, as this new extension is being built with new code (since a lot has changed over the last 8 years).

Another reason that we’re decoupling the shipping and tax functionality into their own plugins (starting with “WooCommerce Shipping”, and releasing “WooCommerce Tax” in the near future) is to allow us to focus more on each of those vital aspects of ecommerce separately and create better individual products.

While the legacy “WooCommerce Shipping & Tax” will be retired at some point in the future, it hasn’t been removed and is available for download/use.

Regarding what you mentioned about ‘forcing users to go to another plugin that charges a subscription’, I’m not sure what you are referring to, as “WooCommerce Shipping” works exactly like “WooCommerce Shipping & Tax” always has- which is to say that it is also a free plugin and doesn’t require a subscription to use. The only thing you pay for are the individual shipping labels that are created, which are provided at a discounted rate.

I hope this info helps clarify the situation but if you have any other feedback or insight to share, we would greatly appreciate it.

Thanks!