• Resolved cbraun8675309

    (@cbraun8675309)


    Inside the settings there is a space to set a greeting message for logged in users and guests. Ive entered one for each but it doesnt display it at anytime. Is there something I am missing?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author lepo.co

    (@rapiddev)

    Hey,

    I cannot see the plug-in on your site and the problem cannot be investigated.

    However, if you try to enable the plugin, please send us “Site Content”, which is the html code of the entire page after selecting the appropriate settings. Perhaps due to the addition of some parentheses or a forbidden character, the code is incorrectly identified.

    Regards,
    Leszek

    Thread Starter cbraun8675309

    (@cbraun8675309)

    I have re activated it, could you check it out?

    I’m not sure how to send you the html file

    Thread Starter cbraun8675309

    (@cbraun8675309)

    <!– Social Messenger Plugin for Facebook SDK by RapidDev – https://rdev.cc/social-messenger –>
    <div id=”fb-root” class=”social-messenger-root”></div>
    <div class=”fb-customerchat social-messenger” attribution=setup_tool page_id=”564829420551991″ theme_color=”#4080FF”Hello! Thank you for your interest, I will be with you as soon as possible. logged_out_greeting=”Hello! Thank you for your interest, I will be with you as soon as possible. If Im unable to respond please leave your question and your email address so I can get back to you.” minimized=”true”></div>

    Plugin Author lepo.co

    (@rapiddev)

    Hi!
    The bug has been fixed in version 2.4.2. As it usually happens in programming, one semicolon ruined everything. It should work now.

    Regards,
    Leszek

    Thread Starter cbraun8675309

    (@cbraun8675309)

    Great that did the trick, thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Greeting message does not display’ is closed to new replies.