Greyed Out/Deselected Payment option

  • Resolved reuben404

    (@reuben404)


    2 years, 9 months ago

    After saving the details on the payment gateway page, when I refresh the page, the payment gateway option is deselected and hence does not appear on the configure plan and signup page.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,
    I understood your concern and this type of issue may happen if you try to enable a payment gateway in which currency is not supported by Payment Gateway. Therefore payment gateway may not activate.

    For this, ARMember does provide a list of not supported currency payment gateway at ARMember -> General Settings page below the currency selection you can see a list of payment gateway not supported.

    Please check accordingly and let me know how it goes.

    Thanks

    Thread Starter reuben404

    (@reuben404)

    My currency is Kenya Shilling and I have the M-Pesa API gateway configured which uses the Kenya Shilling. Does this mean ARMember plugin is incompatible with using Kenya Shilling?

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    ARMember does provide a selection for KES (KSH) currency from the currency dropdown ARMember -> General Settings but you need to allow it from a custom payment gateway.

    For more information, kindly open a support ticket from https://support.arpluginshop.com, and after that, ARMember pro plugin support staff will assist you further.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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