• Resolved stephencarrnz

    (@stephencarrnz)


    Hi there,

    I think may have discovered an issue where the image slider will not display any images, and if the display thumbnails option is enabled it will only show the spinning loading image. This occurs when the slider is nested within a Metaphor Grid

    If I display the same slider on the same page outside of the grid it displays correctly.

    Are you able to advise what may be causing this issue?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hi stephencarrnz,

    – We checked it
    – This issue occurs when js is a conflict with another plugin please send us the plugin link for testing then we will help you.

    (Which plugin are you using for create grid?)

    Thanks.

    Hello,
    I have probably the same problem. I work with Foundation and an own theme. The Slider is not working, I only see a “loading” circle for each slide.
    If I choose a WordPress Theme as “2015”, the slider works.

    I tested also with deactivating all running plugins, with no success.
    It would be great to get help.

    Antonie

    Hi Antonie,

    – Please tell us which theme are you using if it free please share the link for the test.

    Thanks.

    Thread Starter stephencarrnz

    (@stephencarrnz)

    Hi wpfrankhelp

    My site is not yet live so not the easiest to send you a link.

    I am using Metaphor Shortcodes (https://www.ads-software.com/plugins/mtphr-shortcodes/) using the Grid shortcode

    I will see what I can set up to give you a live example

    Cheers

    Thread Starter stephencarrnz

    (@stephencarrnz)

    Hi wpfrankhelp

    Sorry, we are using Zen as our theme.

    I have another site which is live that I copied to make the new site. This enabled me to set up a test page with the plugin activated

    https://www.ideliver.co.nz/test

    In the lower yellow section to the right of the text is where I have set the sider to appear within the Metaphor Shortcodes, grid shortcode. As you will note there is nothing there, however inspecting the page I can find parts of it in HTML & CSS

    I wish to upgrade to the pro version if I can get this working, so would be awesome to find and fix the cause of it not working

    Many thanks in advance

    Hi stephencarrnz,

    – We test it the metaphor plugin and slider plugin is a conflict with this because metaphor plugin generate <p> tag between the script of javascript of slider and error is occur we try to resolve this but in this duration please use another grid plugin

    check this screenshot

    Thanks.

    Thread Starter stephencarrnz

    (@stephencarrnz)

    Hi wpfrankhelp

    Many thanks, I have used another grid/column and everything is working well. I have now purchased the pro version Thanks again

    Hi stephencarrnz,

    – If you like our support please review us.

    Thanks.

    Hello wpfrankhelp,
    thank you for your answer and sorry for my late response, I forgot to set the notifyer… I work with an own theme. I send you the link to the site, you can log in as user “test” with password “test”: https://andersen-hues.web-und-text.de/willkommen/fuehrung-durchs-andersen-hues/.
    Best regards,
    Antonie

    Hi antonie2008,

    – Please visit our site and contact us via email we will help you definitely.

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Grid (Metaphor) issue’ is closed to new replies.