• Resolved Olivier

    (@pumpk1in)


    Hi,

    I currently have a grouped discount, with multiple ranges to set the item price based on item qty in cart. It works but not exactly as I want.

    If I add the same product twice in the cart (Two cart lines with the same product but with different qty), the grouped discount will add the qty of both line items and set the same discount to both cart item lines.

    Ex: I have a rule to apply a 5% discount if a specific product qty = 4. I have a cart line item with a qty of 4 and another line item of the same product with a qty of 1; the rule will apply on both lines… this is a nonsense for me. It should only apply to the first line item as qty is 4. But not the second as qty is 1…

    Any way to do that ?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support haripradeepa

    (@haripradeepa)

    Hello,

    Thank you for reaching out. This is Hari Pradeepa from the Customer Support Team.

    To thoroughly address this issue, could you please submit a support ticket on our website with the required details at https://www.flycart.org/support?

    Could you kindly provide us with the following:

    1. Screenshots of the discount rules you have set up
    2. Your site URL
    3. Cart page screenshot

    Please review and inform us accordingly. We’re here to assist!

    Thanks
    Team Flycart

    Plugin Support haripradeepa

    (@haripradeepa)

    Hey there,

    Just wanted to followup,

    Since we have not received any response, this conversation has been closed.
    If you require further assistance, please feel free to get in touch and create a support ticket by clicking here: https://www.flycart.org/support our support engineer will be available to assist you with your inquiries.

    Thanks,
    Team Flycart

Viewing 2 replies - 1 through 2 (of 2 total)
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