Grouped Product Total Sales

  • Resolved Leandro

    (@leandrorocha)


    6 years, 7 months ago

    Hello,

    Recently I started to work with grouped products and I found something that is at least weird.

    Let’s suppose the following:

    I have three products:

    1- Product A is a simple product;
    2- Product B is a simple product;
    3- Product C is a grouped product that group products A and B.

    If I sell a Product A or B individually or through the product C, no sales is count for product C. This create a weird behavior because is it possible to have two best sellers products (A and B) but they will never will show up any sales in product C.

    I feel that the correct would be the product C sum the total sales from A and B, mainly if we decide to hide products A and B, otherwise no one will never know about the product sale.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    I did some testing for grouped products with a sale. In my case, Product A and Product B are both on sale. When I add them to a grouped product, the grouped product shows the sale tag and the sale prices for Products A and B:

    Is this what you’re looking for?

    Or are you looking at how grouped products are handled in the sales reports?

    Thread Starter Leandro

    (@leandrorocha)

    Hello Hannah,

    Sorry, I forgot to mention where this issue happens.

    My point is about the custom field “total_sales” that is used by woocommerce to count the number of times that a product was sold.

    The problem with grouped products is that the sales count will never increase for the parent product and if we hide the child products they will never appear between the best sellers. THere are several widgets and third party products that use the total_sales to rank products.

    I didnt a research and seems that this is not a new problem, there is a closed ticket on github with almost two years about the same problem https://github.com/woocommerce/woocommerce/issues/9862

    • This reply was modified 6 years, 7 months ago by Leandro.
    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Thanks for clarifying!

    This description hits the nail on the head:

    When using grouped products it will always have zero sales. This is correct because grouped products cannot be purchased – they require children products. If the children products are not visible there is no way to order by total sales unless you do a bespoke sql query.

    Given that progress has been made on the other references question, why not ask for an update directly in the thread?

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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