GTIN 12 and 13

  • Resolved twanvh1990

    (@twanvh1990)


    1 year, 7 months ago

    Hi!

    I have products in my shop with GTIN 12 and GTIN 13.. In my feed i have the following set up:

    Two Google Attributes below each other. Both called GTIN[gtin].

    Both have type: Attribute

    and as value: GTIN12 / UPC [Yoast SEO] and GTIN13 / EAN [Yoast SEO]

    At the products i filled the right code in the right field of Yoast SEO.

    Now is the problem that in Merchant (diagnostic data) the GTIN 13 products, has the notification: Limited performance due to a missing value [gtin]

    But i added these in the feed? And at productlevel the code is at the right field at the tab Yoast SEO?

    How can i fix this problem? I use the free version of CTX feed.

    Thanks in advance!

    https://www.wandelstokkopen.nl/wp-content/uploads/2023/07/Screenshot-2023-07-21-at-10.34.50.png

    The page I need help with: [log in to see the link]

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  • Plugin Support ansarybadal

    (@ansarybadal)

    Hi @twanvh1990

    Google generates this error “Limited performance due to a missing value [gtin]” when any items misses GTIN in the feed.

    So far I guess, you have added GTIN to your products using Yoast SEO custom field and trying to get those field values on the feed, but some of the products on the feed are missing GTIN, and the possible reason could be either you have entered the GTIN value to the wrong attribute field while creating the items or you have selected the wrong attribute meta as the GTIN field value. Please, recheck those items which having missing GTIN errors, if you have added GTIN or have added to the correct field.

    For more, please, contact us from here as we may have to inspect how you have configured the feed.

    Best regards,

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