GTIN is not carried over

Hi @maxity

Please go to Marketing > Google Listings & Ads > Attributes > Create Attribute Rule, select “Use value from existing product field”, and select an existing attribute (e.g., GTIN).

For detailed instruction, follow our detailed guide here: https://woocommerce.com/document/google-listings-and-ads/#map-existing-product-attributes

Let us know how that goes. Looking forward to helping you.

Thanks for your reply. I did the attribute mapping, but the plugin is still complaining about “Limited performance due to missing ISBN or GTIN”:

All affected products have a GTIN stored in their product page like this:

I did the mapping like this:

Any idea what else I could do?

Hi there @maxity ??

Thank you for reaching back, with further details on this.

To get an idea of how your site is configured, could you please share a copy of your site’s System Status? You can find it via ‘WooCommerce > Status’. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Looking forward to hearing from you!

` WordPress Environment

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Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (26)

Header Footer Code Manager Pro: von 99robots – 1.0.16<br>Disable & Remove Google Fonts: von Schriftarten-Plugin – 1.5.6<br>Duplicate Page: von mndpsingh287 – 4.5.3<br>Enable Media Replace: von ShortPixel – 4.1.4<br>Flexible Shipping: von Octolize – 4.22.1<br>Google Listings and Ads: von WooCommerce – 2.5.9<br>Maxity Matomo: von Maxity – 1.0.0<br>One Stop Shop für WooCommerce: von vendidero – 1.4.0<br>Rank Math SEO: von Rank Math – 1.0.203<br>SVG Support: von Benbodhi – 2.5.5<br>Orbit Fox Companion: von Themeisle – 2.10.26<br>UpdraftPlus – Sichern/Wiederherstellen: von UpdraftPlus.Com<br>DavidAnderson – 1.23.10

User Role Editor: von Vladimir Garagulya – 4.64<br>WooCommerce Blocks: von Automattic – 11.3.0<br>WC - APG Weight Shipping: von Art Project Group – 2.6.0.1<br>secupay Payments for WooCommerce: von Secupay – 1.2.15<br>Germanized für WooCommerce Pro: von vendidero – 3.7.3<br>Germanized für WooCommerce: von vendidero – 3.13.5<br>Sequential Order Numbers for WooCommerce: von SkyVerge – 1.10.1<br>WooCommerce: von Automattic – 8.2.0 (Update auf Version 8.2.1 ist verfügbar)<br>WP Crontrol: von John Blackbourn & Mitwirkende – 1.15.3<br>WP-Dateimanager: von mndpsingh287 – 7.2<br>WP Mail SMTP: von WP Mail SMTP – 3.9.0<br>WP Super Cache: von Automattic – 1.10.0<br>WPForms Custom Captcha: von WPForms – 1.8.0<br>WPForms: von WPForms – 1.8.4 Inactive Plugins (4)

Popup Maker: von Popup Maker – 1.18.2<br>rapidmail: Newsletter & E-Mail Marketing for WooCommerce: von rapidmail GmbH – 1.0.1<br>vendidero Helper: von vendidero – 2.1.6<br>WooCommerce Shipping & Tax: von WooCommerce – 2.3.6 (Update auf Version 2.4.0 ist verfügbar) Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Settings

API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br>woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop-Basis: #6 - /shop/<br>Warenkorb: #7 - /warenkorb/<br>Kasse: #8 - /kasse/<br>Mein Konto: #9 - /mein-konto/<br>Allgemeine Gesch?ftsbedingungen: #12 - /agb/ Theme

Name: Hestia<br>Version: 3.1.0<br>Author URL: https://themeisle.com<br>Child Theme: ? – Wenn du WooCommerce mit einem Theme<br>das du nicht selbst entwickelt hast<br>an eigene Bedürfnisse anpasst<br>dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

WooCommerce Support: ? Templates

Overrides: – Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-11-09 11:53:00 +01:00<br>Options: ?<br>Notes: 160<br>Onboarding: completed Action Scheduler

Complete: 2.060<br>Oldest: 2023-10-08 17:27:28 +0200<br>Newest: 2023-11-08 12:27:51 +0100

Failed: 77<br>Oldest: 2022-10-17 12:15:04 +0200<br>Newest: 2023-09-28 17:45:52 +0200

Pending: 19<br>Oldest: 2023-11-08 15:02:35 +0100<br>Newest: 2023-11-13 07:45:44 +0100 Status report information

Generated at: 2023-11-08 14:38:38 +01:00<br>`

Hi @maxity

Thanks for sharing your site’s system status reports.

Could you please increase your PHP Post Max Size from 16 MB to 2 GB, PHP Time Limit from 60 to 1200 and PHP Max Input Vars from 1000 to 6144 and try again?

If needed, you can force to update all products again by going to the debug page via exampe.com/wp-admin/admin.php?page=connection-test-admin-page (replace example.com with your domain name).

Scroll to the bottom of the page; under “Product Sync”, click “Sync All Products with Google Merchant Center”. This will sync all products to GMC.

Let us know how that goes. Looking forward to helping you.