• Resolved SC123

    (@searchcomet123)


    Hi.

    I am having an issue with firing a trigger multiple times on a page using trigger groups. In this instance, it has to do with video interactions, but it could also be 25/50/75/90% scroll events that occur on the same page.

    I am using trigger groups in order to have two requirements for the trigger
    1) Someone interacts with a video element
    2) The “cmplz_event_marketing” event has been fired

    These trigger groups usually work with other trigger types, but an issue with trigger groups is that:
    “When a Trigger Group fires because all the triggers listed within have fired, the Trigger Group won’t fire again even if the triggers listed within fire again.”
    Source: https://www.simoahava.com/analytics/trigger-groups-google-tag-manager/

    In other words, there has to be another way to combine the cmplz_event_marketing-check with a trigger-type, that potentially fires multiple times on a page.

    I am guessing the solution might be to use javascript to provide a true/false statement depending on if the event has fired or not. I know this is what Cookieinformation does with the following code, although I am uncertain how this would be tailored to Complianz.

    function() {
    return window.CookieInformation.getConsentGivenFor(‘cookie_cat_marketing’);
    }
    Source: https://support.cookieinformation.com/en/articles/5451615-google-tag-manager-implementation

    I am guessing this has to be something others have found a solution for, although I am unable to find it with my own searches.

    The page I need help with: [log in to see the link]

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