Hi @umutusu ,
This is Sienna from tawk.to. Thank you for reaching out.
We block crawlers (bots) from accessing the embed code to preserve the accuracy of visitor statistics for our users. Without blocking crawlers, they would show up in Monitoring and mess up the stats in the Dashboard.
Since website speed testing tools use crawlers to measure website loading speeds, embed.tawk.to will return an error.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
