gTranslate compatibility

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  • Plugin Support SpiderThemes Support

    (@spiderthemes247)

    Hi @ddecort ,

    Thank you for reaching out to us regarding the compatibility of EazyDocs with the gTranslate plugin.

    We have reviewed your query and the provided URLs. It appears that the translated page is returning a 403 error. To assist you further, could you please confirm if other pages on your site are being translated correctly using the gTranslate plugin? This will help us determine if the issue is specific to the EazyDocs-generated content or a broader configuration matter.

    We look forward to your response and are here to assist you in resolving this matter promptly.

    Thread Starter ddecort

    (@ddecort)

    yes other pages are being translated properly

    https://www.listentech.com/product-category/auri-broadcast-audio/
    https://www.listentech.com/es/product-category/auri-broadcast-audio/

    There appears to be some kind of .htaccess issue. We also can get it to work on a development server, just not our production server, even with no difference in the configuration. We’re stumped.

    Maybe the order in which the plugins were installed?

    Plugin Support SpiderThemes Support

    (@spiderthemes247)

    Hi @ddecort ,

    Thank you for the update. We’ve tested the issue in both our local and live environments and haven’t encountered any problems with the translated pages.

    To help further investigate, could you please provide us with the following information:

    1. What is the web server you’re using?
    2. What PHP version is your server running?
    3. What version of WordPress is installed on your site?

    These details will help us investigate the issue more thoroughly. We look forward to your response.

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