Guest can not add to cart

Hello,

Are you using the latest Jigoshop version?

Yes, I’m using the latest Jigoshop version.

The version I’m using is 1.11.9. The problem started around April or May when I upgraded to a version that caused the cart not to work with guests.

Hi HomeRestored,

Can you please send us login details to [email protected] so we can look into it?

Moved to [email protected].

I am also having this problem. Logged in I can add to cart, logged out I cannot. There are no messages or errors shown on screen. It simply doesn’t update the cart. I’ve updated my plugin to version 1.11.9 and this did not fix the issue.

This is a strange issue, as it adds to cart on our test Jigoshop installations yet it doesn’t on some other. We’re currently testing it. creativename, could you please create an admin account for us and send us the login details too?

Same here for me on: https://www.lifesongcollection.com/
– v1.11.9
– add to Cart when logged-in, but Place Order doesn’t go anywhere
– not even able to add to Cart when *not* logged in
– error message in header of admin: “PayPal pro is enabled and the force SSL option is disabled; your checkout is not secure! Please enable SSL and ensure your server has a valid SSL certificate.” Clicking its link takes me to a “You do not have sufficient permissions to access this page.” (?)

Submitting a User login to the site as well for Jigoshop.

Please advise (& login if you would)… we have a growing number of unhappy shoppers!

Steve C.
3Cstudio

I am having a similar issue as this user. Could you please help me with this. below is my system info.

My URL is https://www.blingbling.us

### Begin System Info ###

Multi-site: No

SITE_URL: https://blingbling.us
HOME_URL: https://blingbling.us

Jigoshop Version: 1.12.1
WordPress Version: 4.0

Platform: Apple
Browser Name: Chrome
Browser Version: 37.0.2062.124
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10_9_4) AppleWebKit/537.3
6 (KHTML, like Gecko) Chrome/37.
0.2062.124 Safari/537.36

PHP Version: 5.4.32
MySQL Version: 5.5.38
Web Server Info: Apache

eAccelerator: Disabled
APC: Disabled
OpCache: Disabled

PHP Memory Limit: 256M
PHP Post Max Size: 64MB
PHP Upload Max File Size: 64MB
PHP Max Input Time: 60
PHP Max Input Vars: 1000
WordPress Memory Limit: 64MB

Short Open Tag: Enabled
Allow URL fopen: Enabled

WP_DEBUG: Disabled
WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: page
Page On Front: 203
Page For Posts: 104

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

DISPLAY ERRORS: On (1)
FSOCKOPEN: Supported

ACTIVE PLUGINS:

Cherry Plugin: 1.2.5
Contact Form 7: 3.9.3
Jetpack by WordPress.com: 3.1.1
Jigoshop: 1.12.1
MOJO Marketplace: 0.5.9
MotoPress Content Editor: 1.5.3
Sidekick: 1.6.0
WP Super Cache: 1.4.2

CURRENT THEME:

jewelry: 2.1

### End System Info ###

https://www.ads-software.com/plugins/jigoshop/

Hello,

This issue is caused by a conflict with a caching plugin. This should help: https://www.jigoshop.com/documentation/using-caching-plugins-jigoshop/

Hello Olaf, I’m having this very same issue and I understand this ticket has been resolved, but I’m still having problems after following the guidelines in the provided link for WP Super Cache. I have a question about the following rule we are supposed to follow:

“We will want to list the following pages in the text box and be sure to NOT add a forward slash to the end of them:”

Why shouldn’t I add a forward slash to the end of my pages I want the caching plugin to exclude from caching?

And lastly, is there anything else I should look into since my issue has not been resolved after following these guidelines? Should I check with my hosting provider to see if they have caching restrictions placed on my cart and checkout pages which are causing these issues?

Hello,

Prospective Guest customers have reported experiencing this problem, any advice / info welcome.

Thanks

dickey1: Did you try to list the sites without adding a slash?

Tansy19: Did you follow the instructions listed here?

Hi Olaf,

This is just one of the never ending problems I have had over the past 2 months using WP and Jigshop, the Hosting company are looking into it all once again.

Thanks

hello. i too have an issue with the Payment Methods Not Appearing on Checkout Page. If i’m logged into wordpress the payment method appears, if i am logged out, it does not show.