Guest cannot pay

@bestcoaching

For this, you can enable Guest Checkout in WooCommerce. This option is located under WP Admin → WooCommerce → Settings → Accounts & Privacy. Please see the screenshot below for reference: https://i.ibb.co/sjPj17F/guest.png

• This reply was modified 3 years, 4 months ago by Abiola Ogodo.

Thanks for the reply

We already tried that option, but this is the error that keeps happening: https://vimeo.com/647571361/99865dbfe7

We tried to save changes after the option is activated but the changes are not saved.

Hi @bestcoaching,

Thanks for sharing a video to show what’s happening on your WooCommerce settings not being saved.

This kind of problem is typically caused by a conflict with your theme or with another plugin. The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

You can find a more detailed explanation on how to do a conflict test here:

https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Please make sure you have a backup in place of your site and database. You could consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site to the previous state.

Thanks!

Hi there,

We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to find a solution to this issue.

If you have further questions, please feel free to open a new topic.