Guest checkout not always enabled

  • PapGeo

    (@papgeo)


    7 years ago

    Hi,

    Although I have always checked your guide: https://www.angelleye.com/support/kb/faq.php?id=1
    sometimes the guest checkout page just doesn’t work and not allow me to insert credit/debit card.

    I must go to the settings of Woocommerce and save again. Then works.

    Why is this happening?

    • This topic was modified 7 years ago by PapGeo.
    • This topic was modified 7 years ago by PapGeo.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor angelleye

    (@angelleye)

    That’s very odd. I know Guest Checkout in general has lots of variables involved for when it will be available, so buyers from other countries may not always get the option, for example. If you’re simply re-saving settings and then doing the same checkout for the same buyer and it works then that’s odd.

    Can you provide screenshots of the PayPal landing page for when it works vs. when it’s not? Also, do you have logging enabled in the plugin settings? It would be good to see a sample of the log that relates to the working and non-working screenshots.

    Thread Starter PapGeo

    (@papgeo)

    Ok, I will do what you said and let you know. Thanks!

    Thread Starter PapGeo

    (@papgeo)

    It did again, and oddly, when I re-saved the Woocommerce Checkout settings, it worked as it should (with guest checkout). Where can I send you the photos and the log?

    Plugin Contributor angelleye

    (@angelleye)

    Please submit a ticket here.

    Thread Starter PapGeo

    (@papgeo)

    Just did, thanks a lot!

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @papgeo, Thanks, we have received your ticket and looking into it. You will get a reply there soon. Please bear with us till then.

Viewing 6 replies - 1 through 6 (of 6 total)
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