Guest checkout not working

Hi Parag Das,

Thank you, but I haven’t received any email notifications about the email ticket. How do I reply to it?

Hi Parag Das,

Thank you very much. How do I reply to it? I haven’t received any email notifications about it.

Hello @dasha999999,

You need to send an email to this mail support at themeum dot com did you send an email here? If you sent an email to this address then you will receive a reply very soon no worry.

Hi, I have already emailed the support 5 times at [email protected]. I got in touch via live chat for follow up and they said they haven’t received any of my emails. I sent like 5 from 5 different mailboxes and different devices. I don’t have issues with others not receiving my emails.

Same here still no response… using elementor add on. Weird that guest checkout still not working and its pretty bad since as it lowers possible customers. Make this work asap please. Shouldnt be that hard as its only guest checkout.

Dear @dasha999999

Yesterday I talked with you and fixed the issue. I hope now everything is working fine. If you face any issues let us know.

Thank you

Dear @mejate

I am very sorry, the Elementor addon has the Guest Checkout issue. Please contact themeum support, our team will fix the issue as soon as possible.

Thank you

Hi Rashed,

I have checked the website today and the issue is back again…

Dear @dasha999999

Did you change anything? Please let me know.

Hi @largbasket,

No nothing got changed as far as I am aware. Could you please have a look again?

Dear @dasha999999

I am very sorry for the issue. To fix this issue, you need to edit this file

/tutor-lms-elementor-addons/templates/course/purchase.php

You need to replace the 69 line code with this code

<div class="tutor-course-sidebar-card-body tutor-p-32" data-login_url="<?php echo $login_url; ?>">

Thank you

Hi, I have tried doing it and it did not work, I still have the same issue

Dear @largbasket,

I have also tried removing line 69 and it did not help, the issue was still there.I saved my updates and purged my cache before checking

Dear @dasha999999

Please tell me one thing are using the Purchase Box addons or Enrollment addons.

Thank you

Dear @largbasket, I am not using any of those addons.