Guest textarea hidden – Bug

  • Resolved womevents

    (@womevents)


    3 years, 1 month ago

    Nice Plugin and looks really nice and have good functions. But i need to allow my guests to comment, but the textarea is not shown. even after click on “join the discussion” the div opens, but textarea is still hidden and not working. So even if wordpress is set to allow guest comments and in plugin settings same, your plugin dont want guests to comment? How caan i solve this?

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  • Plugin Contributor webnus

    (@webnus)

    Hello @womevents,

    Sorry for the inconvenience,

    Please use the latest version of Deeper Comments. We’ve fixed it on the latest version of Deeper Comments: https://www.ads-software.com/plugins/deeper-comments/#developers

    After the update, if your issue persists again, first, please make sure all level caches are purged, then for troubleshooting, please deactivate all your plugins and let the Deeper Comments remain active only, set your theme on default, then reload the page, if the issue was solved, then activate your plugins one by one and your theme, refresh your page and check to see which plugin is causing the issue.

    Please recheck your issue and keep us informed.

    Best Regards

Viewing 1 replies (of 1 total)
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