Hi Notipedia,
I’m sorry and embarrassed for Google to say this, but they are incorrect. The plugin is fine.
It is working on thousands of other sites without problems.
A couple of things to know – there are basically two parts of Google News:
1) Newsstand – this is what you apply for and provide a feed for. When you are approved, that gives you a followable Publication in Google News.
2) Google News – as in the home (https://news.google.com), sections and search results pages.
Being in Newsstand does not make your articles rank in Google News (home/section/search-results pages). It used to be that you applied for Google News and would rank in Google News if approved. That is no longer the case.
According to Google, ranking in Google News is now determined automatically by an algorithm. You don’t even have to apply anymore to be included.
However, many publishers have struggled mightily to be included in the rankings and have not been successful. Some are pretty good news sites, and they still can’t get in. It’s really hard to break into right now. As a Platinum level Google News Product Expert, I have been advocating for them to improve the current system. It stinks right now.
Ranking in Google News is not dependent on the rss feed at all. The rss feed is for use in the Publisher Center, which sets up your Publication in Newsstand.
Now, let’s talk about your Publication. Currently it just says “no items to display”.
If you are seeing articles in your preview pane in the Publisher Center, but getting that “no items” on the front end, this is an issue on Google’s end. The problem has been widely discussed on the Google News Publisher forum . The experience you are having is not limited to publishers that are using GN Publisher.
In fact, there seems to be a growing number of issues related to articles not being indexed, not being refreshed, and not being displayed on publications. More and more publishers are complaining about this – which is a good thing… the more it breaks down and publishers complain, the more likely they are to fix it.
I have been in touch with the Google News team about all of these issues, I have not received a timeline for when they might fix it.
So… right now, there’s nothing you or I can do about it. We are waiting for the engineers to address it,
Chris