Gutenberg not saving any post content

  • Resolved jhultqvist

    (@jhultqvist)


    3 years, 4 months ago

    Hi! We have been using classic editor but want to change to Gutenberg. However it’s not working. When I try to create a new post and type a headline and some text and press “save draft” this happens:
    1. The headline disappears.
    2. The paragraph text is still there.

    When I go the list of posts there is an autosaved post. When I click to edit there is no headline and no paragraph text.

    I have disabled all plugins and use Twenty Twenty-One as theme.
    WP version: 5.7.2.

    I have enabled SCRIPT_DEBUG but I am not getting any errors. I have asked my webhost and they can’t find any php Gutenberg related errors.

    What can I do? I am very new to this kind of troubleshooting.

    Any advice is appreciated!
    Regards,
    Jesper

    • This topic was modified 3 years, 4 months ago by jhultqvist.
    • This topic was modified 3 years, 4 months ago by jhultqvist.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Daniel Richards

    (@talldanwp)

    Hi @jhultqvist, I tested using WordPress 5.7.3, and didn’t see an issue with the heading or paragraph text disappearing when following your steps. Not sure what could be happening here.

    What plugins did you have active before you deactivated them, out of interest? And are you using the Gutenberg plugin, or just the block editor that comes with WordPress as standard?

    Is there anything about your site that might make it different to a normal WordPress installation, something that might help with trying to recreate the bug?

    Thread Starter jhultqvist

    (@jhultqvist)

    Hi Daniel!

    Sorry for the late reply, I have been on vacation.

    I am using the block editor that comes with WP.

    The plugins I use are:

    Active plugins
    Accelerated Mobile Pages: 1.0.77.16
    Advanced Custom Fields: Image Aspect Ratio Crop: 5.1.2
    Advanced Custom Fields PRO: 5.9.9
    Asset CleanUp Pro: Page Speed Booster: 1.1.9.9
    Category Checklist Tree: 1.3.2
    CBX Custom Taxonomy Filter: 1.4.2
    Classic Editor: 1.6.2
    Contact Form 7: 5.3.2
    Custom Post Type UI: 1.9.2
    Disable Comments: 2.1.2
    Easy Updates Manager: 9.0.9
    EU Cookie Law: 3.1.6
    Google Tag Manager for WordPress: 1.13.1
    Health Check & Troubleshooting: 1.4.5
    Imsanity: 2.7.2
    Menu Duplicator: 0.6
    OptinMonster: 2.5.1
    Permalink Manager Lite: 2.2.11
    Polylang: 3.1
    Post SMTP: 2.0.23
    Redirection: 5.1.3
    Redirection for Contact Form 7: 2.3.5
    Search Exclude: 1.2.6
    ShortPixel Adaptive Images: 2.2.4
    ShortPixel Image Optimizer: 4.22.3
    Simple Custom Post Order: 2.5.6
    SmartVideo: 2.0.22.1
    Squirrly SEO 2021 (Smart Strategy): 11.1.06
    UpdraftPlus – Backup/Restore: 1.16.59
    W3 Total Cache: 2.1.5
    Wordfence Security: 7.5.4
    WordPress Importer: 0.7
    WP Rollback: 1.7.1

    Inactive Plugins
    Beaver Builder Plugin (Pro Version): 2.3.2.4
    Cookiebot | GDPR/CCPA Compliant Cookie Consent and Control: 3.10.1
    Disable Gutenberg Autosave: 1.0.9
    Email Address Encoder: 1.0.22
    GDPR Cookie Compliance (CCPA, PIPEDA ready): 4.5.8
    GDPR Cookie Compliance – Premium Add-On: 2.1.1
    Optinly – WordPress Popup Plugin: 1.0.8
    Query Monitor: 3.7.1
    Responsive Lightbox & Gallery: 2.3.2
    Schema App Structured Data: 1.17.7
    Simple Image Sizes: 3.2.1
    Sitemap Pro by BestWebSoft: 3.2.4
    Smush: 3.8.8
    String Locator: 2.4.2
    Total Upkeep: 1.14.13
    UniConsent CMP for GDPR CCPA (Cookie Consent): 1.3.7
    Which Template File: 4.5.0
    Widget Options: 3.7.9
    WP Change Default From Email: 1.1.4
    WP Crontrol: 1.10.0
    WP Mail SMTP: 2.9.0
    Yoast SEO: 16.8

    I can’t think of anything that makes the website different from any other normal WP website.

    If it would help you I could give you access to a copy of the site?

    Here’s a video to show you what happens: https://share.sayjes.se/kpun1pN9

    Kind regards,
    Jesper

    • This reply was modified 3 years, 3 months ago by jhultqvist.
    Thread Starter jhultqvist

    (@jhultqvist)

    I found the problem. A Rewrite rule in .htaccess was the culprit! When I deleted that everything worked fine.

    Jesper

Viewing 3 replies - 1 through 3 (of 3 total)
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