gutenverse video for mobile

  • Resolved noeen

    (@noeen)


    2 years, 4 months ago

    Hi

    Please open this link on cell phone (mobile). I added the banner (that is animated and you can see on desktop version) as a gutenverse video for mobile version. I hid it on desktop and tablet version (as banner in gift format is visible on dektop and tablet but was not visible for mobile). When I hid it, I also disabled controls of video in settings.
    In editing page for mobile, it looks all good and it seems to autoplay in loop without control. However, when I exit editing mode after saving and open the browser in cell phone, it does not play the video. It only plays the video on mobile browser if I enable the video controls which I don’t want.

    Kindly, help
    Best, Noeen

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jegstudio

    (@jegstudio)

    Hi @noeen ,

    What browser did you use on mobile phone?

    Thread Starter noeen

    (@noeen)

    safari

    Plugin Author Jegstudio

    (@jegstudio)

    Hi @noeen ,

    After we investigated, it seems this is a specific issue on safari browser.
    We’ve added this issue to our bug fix list.

    Thank you for reporting this issue to us.

    Thread Starter noeen

    (@noeen)

    ok, I guess gutenverse really need to work on bug issues. On this page, I deleted one extra gutenverse list and also one accordian and I updated the page after saving. When I open the browser, the landing page seems fine but when I open the page again later, it shows the deleted items there.

    I am talking about htis page
    https://cyclotron.stanford.edu/Team-crf/

    Thanks
    Noeen

    Plugin Author Jegstudio

    (@jegstudio)

    Could you screenshot which part of the page is the issue?

    We understand that bugs are annoying and could hinder progress on building the website. That’s why we will keep trying to improve our plugin to provide a good experience for our user.

    Best Regards.

    Plugin Author Jegstudio

    (@jegstudio)

    We haven’t heard from you for a while.
    We will close this topic for now.
    Let us know if you have other issue.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘gutenverse video for mobile’ is closed to new replies.