• Resolved Tanzi Bee

    (@tanzi01)


    I was trying to fix these speed issues and I have mucked up my wordpress admin area not all but the dashboard which I use all the time. I don’t know where to start. instead of the normal dashboard I now have this
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    It doesn’t look too wrong here but it appears to be all the wordpress settings area and it’s all purple with no white centre.
    Does anyone know what I can do?
    https://www.funkyweddingideas.com.au
    I think I’ve minimised or removed a file but I don’t know which one. I am very sad ??
    Thanks
    Tanzi

    https://www.ads-software.com/plugins/bulletproof-security/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author AITpro

    (@aitpro)

    If the problem is related to BPS then do these BPS troubleshooting steps:
    https://forum.ait-pro.com/forums/topic/read-me-first-free/#bps-free-general-troubleshooting

    Custom Code Note: If you have isolated a problem to the root or wp-admin .htaccess file and you have added additional custom .htaccess code or additional .htaccess code from another plugin to BPS Custom Code then cut (not Copy) all of your additional custom .htaccess code out of all BPS Custom Code text boxes and save that custom .htaccess code to a Notepad or Notepad++ text file, Click the Save Root Custom Code button (or the wp-admin Custom Code button), click the AutoMagic buttons on the Security Modes page and activate BulletProof Modes. You can then further isolate which custom .htaccess code is the problem by adding only 1 block of additional custom code back to a BPS Custom Code text box at a time.

    The BPS plugin has built-in troubleshooting capability and should not be deactivated for troubleshooting. Deactivating BPS removes the built-in troubleshooting tools/capabilities. You can turn all BPS security features On or Off for troubleshooting to isolate exactly which BPS security feature is causing an issue/problem or to confirm or eliminate BPS as the cause of an issue/problem.

    Note: After doing each troubleshooting step, test whatever is not working to see if it is now working. It could also be possible that 2 things are causing a problem. Example scenario: Doing step 2 and step 3 allow whatever was not working to start working. That would mean both the root .htaccess file and the wp-admin .htaccess file are blocking something legitimate.

    1. Optional (not necessary): Make a backup of your .htaccess on the htaccess Core >>> Backup & Restore tab page.
    2. On the Security Modes page, select the Deactivate Root Folder BulletProof Mode (Default Mode) Radio button and click the Activate|Deactivate button.
    See Custom Code Note
    3. On the Security Modes page, select the Deactivate wp-admin Folder BulletProof Mode Radio button and click the Activate|Deactivate button.
    See Custom Code Note

    Plugin Author AITpro

    (@aitpro)

    Did you get this figured out? It may be simpler just to do a file restore from a backup to before you did whatever caused the issue/problem.

    Thread Start Date: 7-8-2015 to 7-9-2015
    Current Date: 7-13-2015

    Yes thank you I did what you said, much appreciated ??
    I don’t know how to mark the topic closed.

    Plugin Author AITpro

    (@aitpro)

    Great! Glad you got it sorted out. I have resolved this thread. FYI on resolving threads – there is a checkbox at the bottom of the text editing window “Mark this topic as resolved” to resolve/close a thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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