Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Richards Toolbox

    (@richards-toolbox)

    Hi Ven,

    It seems your website is working again. Is that correct? It seemed that your server configuration did something weird with the compression.

    In our next version we’ll add a check option, so make sure you don’t bring the whole website down! Apologies for the inconvenience caused.

    Richard’s Toolbox

    Thread Starter Ven Tenzin Yeshe

    (@ven-tenzin-yeshe)

    Hi Richard,

    Yes, the plugin finally refreshed in the WP control panel and I was able to deactivate and delete. Then my site came alive again. I chose your plugin because the rating said it was compatible with my WP 4.2.2. Now I am wondering who determines what is compatible?

    Thank you for responding so quickly. Customer service with WP plugins is not something I have been able to find.

    Tenzin

    Plugin Author Richards Toolbox

    (@richards-toolbox)

    People who have downloaded the plugin can tick the box that it works with a certain version. So the indication is a community thing.

    And good to hear that the website is running again!

Viewing 3 replies - 1 through 3 (of 3 total)
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