Hack above header area – not allowing theme on homepage to be changed/corrected

  • Hi folks,
    I’m new and need some help. It seems like our non-profit site at https://www.goldenhour.org was hacked by someone who linked over to a “bloody ass” link. I’ve updated to 4.2.1 and removed the cache plugins and all the pages change over to the new theme and don’t show the hack… except for the homepage which is the “blogging/news” page. It’s strange because it’s like the site is running two themes – one hacked on for the homepage and a second set all fixed… can anyone help me? Thanks so much, this is over my head.

    Lech

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  • I am sorry to hear your site is damaged. Do you or your hosting company have a full backup of your site? The fastest and most sure way to repair your site is to restore from a backup made before the hack.

    Without a backup your only solution is to repair the site. Follow this guide.

    When you’re done, you may want to implement some (if not all) of the recommended security measures.

    We had this same issue in the last 2-3 days, affecting a total of 6 sites. A scan came back as showing no infected files. On a whim, I reinstalled 4.2.1 on all the sites and the links disappeared! In a few cases it only disappeared in the browser I had run the reinstall (so I ran it in IE, FF and Chrome in order to get the link to disappear in all 3). Can’t give you a good answer as to what happened … but this fixed it!

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