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Resolved doctordisco
(@discomidget)

3 years, 4 months ago

I installed wordfence and purchased premium because I was receiving fake Woocommerce orders that were testing tens of thousands of credit card numbers. I had installed recaptcha for Woocommerce, but disabled it and installed Wordfence because I thought it provided a better solution. I just received thousands of payment attempts in the last 2 hours. I deactivated my credit card payment plugin (PAYA) as a last resort. I get charged approx. $.25 for each gateway transaction, including these declines, so I’m looking at $2500 in processor fees when 10,000 attempts are made.

The recapcha option in Wordfence shows the following message: We’ve detected that you’re using WooCommerce. reCAPTCHA support is currently incompatible with the WooCommerce login page and should not be enabled. I’m going to submit a support ticket with Woocommerce for this problem as well, but what is Wordfence’s protection against this type of attack?

Is it looking at the customer’s ip? The latest ‘order’ was from a single ip and spent 2 hours trying different credit card numbers, all of which were declined. Please let me know what information I can provide to assist. I’ve read different things about whether or not to enable guest checkout. Is there a specific recommendation on whether to disable guest checkout? Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support wfpeter
(@wfpeter)

3 years, 4 months ago

Hi @discomidget,

If you’re a Premium Wordfence Customer, I recommend opening a support ticket at https://support.wordfence.com. They will be able to assist you faster and more efficiently.

You can also access premium support via the Help menu item in the plugin, Help link on the plugin’s Dashboard page, on our documentation homepage or via the HELP link in the footer of all wordfence.com pages.

Thanks,

Peter.

Thread Starter doctordisco
(@discomidget)

3 years, 4 months ago

Thanks for that. Getting ‘attacked’ really leaves one’s head spinning.

Plugin Support wfpeter
(@wfpeter)

3 years, 4 months ago

No worries @discomidget, you can access that support with premium whenever you have a question about Wordfence and we’ll always be glad to help out.

Moderator Steven Stern (sterndata)
(@sterndata)

Volunteer Forum Moderator

2 years, 11 months ago

@jscottd and @dailce

Moderator note:

If you need support then per the forum guidelines please start your own topic.

A lot more people will see your post, and that way you stand a good chance of getting the assistance you want. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

https://www.ads-software.com/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

https://www.ads-software.com/support/guidelines/#post-in-the-best-place

You can do so here:

https://www.ads-software.com/support/plugin/wordfence/#new-post

I’ll be archiving your post and mine to not spam the original poster and detract from their question.

Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

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