Had 500 Internal Server Error, plugin disable fixed it, what next?

  • Resolved nate6259

    (@nate6259)


    9 years, 11 months ago

    The website I’m working on, https://www.poopys.com , was working fine for the quite some time, and this morning showed a 500 internal server error on both the site and WP admin. I tried renaming the plugins folder to disable all plugins, and the site now loads again, albeit, kind of slowly.

    Is the best course of action now to go through and rename each plugin until I find the culprit, or might there be another issue?

    On a similar note, yesterday I installed “WooCommerce Store Exporter” and it gave me a message that I had an outdated PHP version (5.2). I’m nervous to change that while the site is still not back and running, but might that have something to do with it? I also tried just disabling that individual plugin (since it was the most recent I installed), but at this point it does not appear to be the culprit because the site still would not load with all other plugins activated. Thanks for any help!

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  • Thread Starter nate6259

    (@nate6259)

    I should also note that I had increased the PHP memory limit to 96M following a problem I was having with the WooCommerce store a couple of months back, which seemed to fix that particular issue.

    Thread Starter nate6259

    (@nate6259)

    Looks like it was an issue on GoDaddy’s end. Seems back to normal.

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