• Resolved ethan11698

    (@ethan11698)


    I am having an issue on this site that uses Astra theme and Elementor with imported templates from Envato, the hamburger menu in the header does not display when the page is resized or on mobile devices. I have tried disabling plugins and reimporting the template but no success. Any help would be appreciated thanks.

    The page I need help with: [log in to see the link]

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  • Thread Starter ethan11698

    (@ethan11698)

    fixed it by getting rid of my menu and creating a new elementor menu and using the hamburger menu for that.

    Hi,

    If it didn’t help, switch your theme (temporarily) and see if it makes any difference.
    Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard,
    then make sure that you clear:
    your WordPress cache (your WordPress plugin if you have one),your server cache (if you have one. In this case, you can contact your hosting provider).
    Please Delete Elementor and then reinstall it.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Looking at your site, you are an Elementor Pro v3.4.1 user. The developer can’t have a conversation with customers here. That’s not permitted for anyone.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://www.ads-software.com/support/topic/customers-and-elementor-pro-users/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)
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