• Resolved mikg

    (@mikg)


    Hello Team,

    I am using Raft, and everything looks great but I can make the hamburger menu work on mobile. The menu is there, but when I click on it nothing happens.

    I haven’t really customise that much, so I don’t believe this is a conflict with something else.

    Is there anyway you can help me? Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Stefan Cotitosu

    (@stefancotitosu)

    Hi @mikg,

    Thank you for using Raft.

    I’ve checked your website and I can see there is no menu configured in the header area (screenshot). This should be the reason the hamburger menu icon doesn’t open the mobile sidebar, because its content is empty.

    Regards,
    Stefan

    Thread Starter mikg

    (@mikg)

    Hi Stefan,

    I removed it because wasn’t working. I am putting it back in place so you can check?

    Please, allow me 10 minutes.

    Thanks, Michelangelo.

    Thread Starter mikg

    (@mikg)

    Hi @stefancotitosu – the menu is back. Could you please check? Thank you again.

    Stefan Cotitosu

    (@stefancotitosu)

    Hi @mikg,

    Thank you for the update. I’ve checked the website and I still can’t see the menu. Could you please clear the cache after publishing it?

    Thread Starter mikg

    (@mikg)

    Hi @stefancotitosu – that’s weird. Anyway, cache cleared and the menu is there.

    Thank you.

    Stefan Cotitosu

    (@stefancotitosu)

    Hi @mikg,

    I can see the Desktop menu now and indeed it doesn’t open on mobile devices. There is a JavaScript error in the browser console when I load the website, before even clicking on the hamburger menu icon (screenshot). It seems to come from a cached JS file from the optimization plugin. Could you please clear all those minified files from the plugin?

    Alternatively, you can temporarily disable the plugins to see if this resolves the problem.

    Best regards,

    Thread Starter mikg

    (@mikg)

    Hi @stefancotitosu – changing the minify setting helped and resolved the issue. Thank you so much for your help, much appreciated!

    Stefan Cotitosu

    (@stefancotitosu)

    Hi @mikg,

    Awesome, I’m glad we could help and the problem is now resolved.

    Wishing you a great day ahead!

Viewing 8 replies - 1 through 8 (of 8 total)
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