• Resolved Marco

    (@marcodiversi)


    hi,

    I have tried to disable most plugins but the mobile hamburger menu when I click it is not working, from the debug console it turns from false to true but it does not open, I get some ‘cloudflare rocket loader’ errors but even with that disabled is not working.

    Who can help? (I don’t wanna share the URL on the internet I need a private message)

    thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Kush

    (@kushnamdev)

    Hey @marcodiversi

    We are sorry to say this but Private messages are not allowed on this forum, so if you don’t want to disclose details about your site on the forum then you can use a self-destroy tool like Pastebin (or some other tools) to share the information with us.

    You can select the “burn after reading” option so that all the info will be automatically erased after reading.

    Thanks for understanding and have a great day!!

    Thread Starter Marco

    (@marcodiversi)

    hi

    thanks a lot, these are the errros from the console, not sure if it can help

    https://pastebin.com/cJkXRZfv

    if you want me to paste other stuff le me know,

    thanks

    Hi @marcodiversi,

    Thanks for providing the errors!

    All of them are pointing to the Rocket Loader, so the issue doesn’t seem to be related to Neve. Please install the Health Check & Troubleshooting plugin, enable the troubleshooting mode which will deactivate all plugins, then make sure Neve is activated and check if the issue persists. If the problem doesn’t occur anymore, it means it was indeed caused by a plugin conflict and you should reactivate the plugins one by one, until you find the culprit. Then, replace that plugin with an alternative one.

    I hope this helps!

    Thread Starter Marco

    (@marcodiversi)

    well thanks a lot, it was this thing https://www.ads-software.com/plugins/remove-footer-credit/ causing the issue, i have no idea why but it looks like now it is working even with rocket loader!

    Hi @marcodiversi,

    ?Glad to hear you got it working. Please mark this thread as resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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