handleCardAction: The PaymentIntent supplied is not in the requires_action state

Hi @futureyoon

It sounds like you have a Javascript error on your checkout page introduced by a 3rd party plugin in a recent update. You’ll notice this plugin hasn’t been updated in 2 weeks so for things to suddenly stop working would strongly indicate an update on your site triggered this.

You could also have some functionality interfering with the #hashchange event which this plugin uses during the 3DS process.

Thanks

Hmm… Well, yes you have a point. In fact, I updated your plugin lately along with a couple of other plugins.

but the thing is I turned off all the plugins except those mentioned above which is most basic ones and even I tried to install old version of each mentioned plugins too but still having the issue.

I have noticed one unique pattern tho.

If i build checkout page from cartflow template, pyament with stripe works fine without an issue.

but then when I modified the imported template a bit like just changing a setting (e.g. margin left from 0 to 10px and then changed back to 0 again) and save the template, then it throws the mentioned error (requires_action state)..

I checked with cartflow support, they said that kind of stripe error has nothing to do with cartflow as the error is coming from stripe.

I have no idea where it fails. It’s really clueless

Can you please shed your expertise a bit?

Thank you

• This reply was modified 1 year, 11 months ago by futureyoon.
• This reply was modified 1 year, 11 months ago by futureyoon.
• This reply was modified 1 year, 11 months ago by futureyoon.

@futureyoon Can you please share a staging site url where this can be re-recreated? Or if you’re able to set your production site in test mode so it can be reviewed.

Thanks

Thank you so much!

I dropped an email to [email protected] with the details.

Please let me know if you need anything further.