Hanging on export at 60%

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi cvelez27,

    I am sorry for the inconvenience.
    What is your hosting provider?
    Do you have backups from other plugins that you can delete before export?

    Thread Starter Carolyn Velez

    (@cvelez27)

    Thanks for the quick response. Since my original post I’ve tried backup buddy and had the same problem. It gets to 1.09 GB and stops. Using your plugin, I tried exporting just the database but it got hung up on that too. I ran an optimization plugin to get rid of deleted files and revisions but that didn’t help. The site is hosted on GoDaddy. It’s https://www.prestigecrafted.com/.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi cvelez27,

    Do you mind reaching out at support at servmask.com so that I can have 1 engineer take a look at your case?

Viewing 3 replies - 1 through 3 (of 3 total)
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